Your satisfaction is guaranteed.
Your satisfaction is guaranteed when purchasing from ride100percent.com.
If you are not satisfied with your purchase, please call Customer Care for a Return Authorization (RA) number within 45 days of receipt of product. If the item is returned in the original packaging, we will exchange it or provide you a refund based on your original method of payment. The product must be returned to us within 10 calendar days of the issuance of the Return Authorization Number.
All products must be packed in the original, undamaged packaging including any accessories, manuals, documentation and registration that was included with the product.
Returns that do not meet these conditions may be subject to a restocking fee.
Follow these simple steps for a prompt refund.
- Obtain a Return Authorization number by emailing CustomerService@ride100percent.com or calling 619.876.4202.
Please provide a copy of your order number and confirmation in the email or have it available to you when calling.
- Securely package item(s) in original packaging (including documentation, manuals, warranty information, registration, etc. Include the packing list in the box.
- Please write RA number on outside of package. For your protection we highly recommend you use a traceable and insurable shipping method. We are not responsible for lost or damage packages.
- Once your return is received and verified, we will ship your exchanged items or credit your original purchase method for the price of the item(s) usually within 15 business days of receipt.
Shipping information will be provided on your RA, all returns are shipped to:
RA#:_ _ _ _ _ _ _ _ _
9630 Aero Drive
San Diego, CA 92123, United States
All purchases and returns are subject to the Terms of Service